What is the quality of the products offered at The Anime Joint?
At The Anime Joint, we are dedicated to offering only products of exceptional quality. We partner with specialized artisans and manufacturers renowned for their meticulous craftsmanship, use of high-grade materials, and unwavering attention to detail.
What are the typical shipping times?
We strive for efficiency in processing and dispatching your order promptly. Typical delivery times can range from 7-10 days, depending on your location and customs processing. Please note that while we aim for swift delivery, the focus is always on the safe and secure arrival of your valuable items.
What is your return and refund policy?
Your satisfaction with your curated acquisition is paramount to us. We offer a 7-day return policy from the date you receive your item. If for any reason you are not entirely satisfied, you may initiate a return within this period. The item must be in its original condition, unused, and in its original packaging.
How can I track my order?
Once your order has been processed and shipped, you will receive an email notification containing your tracking number and a link to the tracking portal. You can use this information to monitor the status and estimated delivery date of your anime piece.